Last updated Terms of sale: September 1, 2020.

 

ATMB Marine is a Private limited liability company (LLC).

These terms and conditions of sale (the "General Terms"), G.T.S. applies to any purchase made by a user/individual ("CUSTOMER") on the website www. atmbmarine.com  (hereafter the "SITE") with  ATMB Marine, SARL registered in the register of trade and companies  of NANTERRE under the number  477488324, having its head office 8 bis rue de la Source 92000  NANTERRE, France - Tel.: +33 (0)1 41 18 75 18, e-mail:  atmbmarine@atmbmarine.com  (hereinafter the "SELLER").

IMPORTANT

Any order placed on the Website necessarily implies the full acceptance of the Customer of these terms and conditions of sale.

The customer admits to having read about it and signed in the required box before ordering.

Article 1. DEFINITION

The following terms have the following meaning in these Terms and Conditions:

  • "Customer": refers to the CO-contractor of the seller, which guarantees to have the quality of consumer as defined by French law. As such, it is expressly intended that this customer will act outside of any normal or commercial activity.
  • "Delivery": refers to the first presentation of the items ordered by the CUSTOMER at the delivery address mentionned at the time of the order.
  • "Products": refers to all the products available on the SITE.

Article 2. OBJECT

These General Terms govern the sale by the SELLER to its CUSTOMER OF PRODUCTS.

The CUSTOMER is clearly informed and recognises that WEBSITE is aimed at consumers and that professionals should contact the COMMERCIAL department of the SELLER in order to benefit from separate contractualterms.

Article 3. ACCEPTANCE OF TERMS AND CONDITIONS

The CUSTOMER undertakes to read carefully the present Terms and Conditions and accept them, before proceeding to pay an order of PRODUCTS placed on the WEBSITE. These Terms and Conditions are referenced at the bottom of each WEBSSITE page through a link and must be READED before ordering. The CUSTOMER is invited to read carefully, download, print the Terms and Conditions and keep a copy. The customer cannot place an order without accepting the terms and conditions of sale. The SELLER advises the CLIENT to read the Terms and Conditions for each new order, the latest version of these Conditions applicable to any new product order. By clicking on the first button to place the order and then on the second to confirm the said order, the CLIENT acknowledges that he read, understood and accepted the Terms and Conditions without limitation or condition.

Article 4. OPENING AN ACCOUNT - BUYING PRODUCTS ON THE WEBSITE

In order to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have the legal capacity or, if it is a minor, be able to justify the agreement of its legal representatives. The CUSTOMER will be asked to provide identifying information by completing the form available on the SITE. The sign indicates the required fields that must be filled in for the CLIENT order to be processed by the VENDEUR. The CLIENT can check on the WEBSITE the status of its order. Delivery tracking can, if necessary, be done using some carriers' online tracking tools. The CLIENT can also contact the SELLERS's sales department at any time by e-mail, at, atmbmarine@atmbmarine.com in order to obtain information on the status of its order. The information that the CLIENT provides to the seller during an order must be complete, accurate and up-to-date. The SELLER reserves the right to ask the CLIENT to confirm, by any appropriate means, its identity, eligibility and information provided.

Article 5. ORDERS

5.1. Product characteristics

The SELLER strives to present as clearly as possible the main characteristics of THE PRODUCTS (on the information sheets available on the SITE) and the mandatory information that the CUSTOMER must receive under the applicable law (in these Terms and Conditions). The CLIENT undertakes to read this information carefully before ordering on the SITE. The SELLER reserves the right to modify the selection of PRODUCTS available on the SITE, in particular according to the constraints related to its suppliers. Unless expressly stated otherwise on the WEBSITE, all  THE PRODUICTS sold by the SELLER are new and comply with current European legislation and applicable standards in France.

5.2. Ordering procedure

PRODUCT orders are placed directly on the WEBSITE. To make an order, the CUSTOMER must follow the steps described below (please note, however, that depending on the CUSTOMER start page, the steps may differ slightly).

5.2.1. Selection of PRODUCTS and purchase option

Client will have to select the PRODUCTS of his choice by clicking on the PRODUCT(s) concerned and choosing the desired characteristics and quantities. Once the PRODUCT is selected, the PRODUCT is placed in the CUSTOMER basket. The latter can then add as many PRODUCTS to his basket as he wishes.

5.2.2. Orders

Orders Once the PRODUCTS have been selected and placed in its basket, the CLIENT must click on the basket and verify that the contents of its order are correct. If the CLIENT has not yet done so, they will then be asked to identify themselves or register. Once the CLIENT has validated the contents of the basket and has identified/registered, an automatically completed online form will be displayed, summarizing the price, applicable taxes and, if applicable, delivery costs. The CLIENT is asked to verify the contents of their order (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the payment method and the price) before validating its contents. The CLIENT can then proceed to pay for PRODUCTS following the instructions on the SITE and provide all the information necessary for the billing and DELIVERY ADRESS. For PRODUCTS for which options are available, these specific references appear when the right options have been selected. Past orders must include all the information necessary to process the order correctly. The CLIENT must also indicate the chosen delivery method.

5.2.3. Acknowledgement

Once all the steps described above have been completed, a page appears on the SITE to acknowledge receipt of the CLIENT order. A copy of the acknowledgement of the order is automatically sent to the CLIENT by email, provided that the email address provided through the registration form is correct. The SELLER does not send any confirmation of orders by mail or fax.

5.2.4. Billing

During the ordering process, the CLIENT will have to enter the information necessary for the billing (the sign will indicate the required fields to be filled out for the CLIENT order to be processed by the SELLER). In particular, the CUSTOMER must clearly state all information relating to THE DELIVERY in particular the exact address of DELIVERY, as well as any possible access code to the DELIVERY address. The CLIENT will then have to specify the payment method chosen. Neither the order order that the CLIENT establishes online, nor the acknowledgement of the order that the SELLER sends to the CLIENT by e-mail constitutes an invoice. Regardless of the order or payment method used, the SELLER makes available to the CLIENT the electronic invoice in PDF format that it can download and/or print as soon as the order is sent. Access to the invoice is made from the menus "MY ORDER HISTORY - CLICK ON THE ICON OF THE INVOICE" to open it.

5.3. Order Date

The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the SITE do not start running until that date.

5.4. Price

For all THE PRODUCTS, the CLIENT will find on the SITE prices displayed in euros all taxes included, as well as applicable delivery costs (depending on the weight of the package, excluding packaging and gifts, the address of DELIVERY and the carrier or mode of transport chosen). Prices include value-added tax (VAT) in particular at the rate in effect on the order date. Any change in the applicable rate may affect the price of PRODUCTS from the date the new rate comes into effect. The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold. Prices for SELLER suppliers are subject to change. As a result, the prices listed on the SITE may change. They can also be changed in case of offers or special sales. The prices shown are valid, unless an error is made. The applicable price is the one shown on the SITE on the date the order is placed by the CLIENT.

5.5. Availability of PRODUITS

Depending on the PRODUCTS concerned, the SELLER applies a "stretched flow" inventory management. Therefore, depending on the case, the availability of PRODUCTS depends on the stocks status of the SELLER. The SELLER undertakes to honour the orders received provided that the PRODUCTS are available. The unavailability of a PRODUCT is in principle indicated on the product page concerned. CLIENTS can also be informed of the restocking of a PRODUCT by the SELLER. In any event, if the unavailability was not indicated at the time of the order, the SELLER undertakes to inform the CLIENT IMMEDIATELY if the PRODUIT is unavailable. The SELLER may, at the request of the CLIENT: Either offer to ship all PRODUCTS at the same time as soon as the out-of-stock PRODUCTS are again available,either make a partial shipment of the PRODUCTS available at first, and then the shipment of the rest of the order when the other PRODUCTS are available, subject to a clear information regarding the additional transport costs that may be incurred, If the CLIENT decides to cancel its order for unavailable PRODUCTS, it will receive a refund of all amounts paid for unavailable PRODUITS, without delay and no later than 30 days of payment.

Article 6. RIGHT OF RETRACTION

The terms of the right of withdrawal are provided in the "retraction policy", a policy available in Appendix 1 of these and accessible at the bottom of each page of the SITE via a hyperlink.

Article 7. PAYMENT

7.1. Payment methods

The CLIENT can pay for its PRODUCTS online on the SITE according to the means proposed by the SELLER:

  • Bank card (Visa, MasterCard): Countries affected by this method of payment: Germany, Belgium, Spain, France, Guadeloupe, Italy, Luxembourg, Martinique, Portugal, Switzerland,
  • Transfer: All countries are allowed with this method of payment.

The CLIENT assures the SELLER that it has all the necessary authorizations to use the chosen means of payment. The VENDEUR will take all necessary measures to ensure the security and confidentiality of data transmitted online as part of the online payment on the SITE. As such, it is specified that all payment information provided on the SITE is forwarded to the SITE bank and is not processed on the SITE.

7.2. Payment date

The CLIENT account will be debited as soon as you order PRODUCTS placed on the SITE.

7.3. Delays or payment refused by the bank

If the bank refuses to charge a card or other means of payment, the CUSTOMER will have to contact the SELLER Customer Service in order to pay for the order through any other valid means of payment.

In the event that, for whatever reason, opposition, refusal or otherwise, the transmission of the flow of money due by the CUSTOMER proves impossible, the order will be cancelled and the sale automatically terminated.

Article 8. PROOF AND ARCHIVING

Any contract with the CUSTOMER corresponding to an order of more than 120 euros TTC will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 134-2 of the Consumer Code. The SELLER agrees to archive this information in order to track transactions and produce a copy of the contract at the request of the CLIENT. In the event of a dispute, the SELLERR will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.

Article 9. TRANSFER OF OWNERSHIP

The SELLER remains the owner of the PRODUCTS delivered until they are fully paid by the CLIENT. The above provisions do not prevent the transfer to the CLIENT, at the time of receipt by the client, or by a third party designated by him other than the carrier, the risk of loss or damage of the PRODUCTS subject to the property reserve, as well as the risk of damage that they may cause.

Article 10. DELIVERY

The terms of the PRODUCT DELIVERY are provided for in the "delivery policy" referred to in Appendix 2 of these and accessible at the bottom of each page of the SITE via a hyperlink.

Article 11. PACKAGING

PRODUCTS will be packaged in accordance with current transport standards to ensure maximum protection for PRODUCTS during THE SHIPMENT.

CLIENTS undertake to meet the same standards when returning PRODUCTS under the conditions set out in Appendix 1 - Retraction Policy.

Article 12. GUARANTEES

12.1. Manufacturer's guarantee

Technical goods benefit from the manufacturers' general guarantee against any manufacturing defect, hidden defect or wear and age due to the normal functioning of the PRODUCT.

The final invoice is a guarantee voucher. When the PRODUCT has a manufacturer's warranty, it is shown on its technical sheet or on the invoice.

The Guarantee does not apply to:

  • Damage, failures, failures or defects due to external causes (poor application of PRODUCTS, electrical surge, etc.),
  • Abnormal wear resulting from misuse, poor maintenance or dismantling of PRODUCTS,
  • Failures resulting from the modification of the construction and the original characteristics of the PRODUCTS,
  • Failures affecting parts not in accordance with those recommended by the manufacturer,
  • The settings accessible to the recipient without dismantling the PRODUCTS,
  • Adjustment, cleaning and testing not resulting from guaranteed damage,
  • Failure to comply with the manufacturer's instructions,
  • Repairs and damage to the device after repair by anyone other than a manufacturer-approved repairer,
  • Makeshift or temporary repairs and the consequences of the resulting worsening of the damage,
  • Damage due to corrosion, poor connection or power problem,
  • Damage due to a power problem, not an internal power problem to the product, but external to it.

It is recalled that the benefit of the manufacturer's guarantee does not stand in the way of the application of the legal provisions relating to the legal guarantee of compliance and the guarantee of hidden defects (legal guarantees) reproduced below.

12.2. Compliance Guarantee

THE SELLER is required to deliver a compliant PRODUCT that is specific to the expected use of a similar property and corresponding to the description given on the SITE. This compliance also assumes that the PRODUCT has the qualities that a buyer can legitimately expect in light of public statements made by the SELLER, including in advertisements and labelling.

In this context, the SELLER is likely to be responsible for existing compliance defects in the issuance and non-compliance resulting from the packaging, assembly instructions or installation when it has been placed in its care or has been carried out under its responsibility. The action resulting from the non-compliance is prescribed by two (1) years from the DELIVRANCE of the PRODUCT. In the event of a non-compliance, the CLIENT may request the replacement or repair of the PRODUIT, at its choice. However, if the cost of choosing the CLIENT is clearly disproportionate to the other option, given the value of the PRODUCT or the size of the default, the SELLER will be able to make a refund, without following the option chosen by the CLIENT. In the event that a replacement or repair would not be possible, the SELLER undertakes to return the price of the PRODUIT within 30 days of receipt of the returned PRODUIT and in exchange for the referral of the PRODUCT by the CLIENT to the following address: 8 bis rue de la Source, 92000 NANTERRE, France. Subject to and after review of the returned product.

12.3. Guarantee of hidden defects

The SELLER is bound by the guarantee because of the hidden defects of the PRODUCT sold which render it unsuitable for the purpose for which it is intended, or which diminish this use so much that the CLIENT would not have acquired it, or would have given only a lower price, if it had known them. This guarantee allows the CLIENT who can prove the existence of a hidden defect to choose between the reimbursement of the price of the PRODUIT if it is returned and the refund of part of its price, if the PRODUIT is not returned. In the event that a replacement or repair would not be possible, the SELLER undertakes to return the price of the PRODUIT within 30 days of receipt of the returned PRODUCT and in exchange for the referral of the PRODUCT by the CLIENT to the following address: 8 bis rue de la Source, 92000 NANTERRE, France

The seller's liability is limited to repairing or replacing parts deemed defective or non-compliant. No additional compensation can be claimed from the seller regardless of the context of use.  diagnostics, repairs, are carried out exclusively in our workshops at 8 bis rue de la Source, 92000 NANTERRE, France or at our suppliers for certain products.

The action resulting from the hidden defects must be brought by the CLIENT within two(2)years of the discovery of the defect.

Article 13. RESPONSABILITY

The SELLER cannot be held in any case in the event of non-performance or poor performance of contractual obligations attributable to the CLIENT, especially when the order is seized. The SELLER may not be held responsible, or considered to have failed here, for any delay or non-performance, where the cause of the delay or non-performance is related to a case of force majeure as defined by the jurisprudence of the French courts and courts. It is further specified that the SELLER does not control websites that are directly or indirectly linked to SITE. Accordingly, it excludes liability for the information published there. Links to third-party websites are provided only as an indication and no guarantees are provided as to their content.

The information and technical descriptions published on the site are deemed accurate. However, this information is not contractual, as the products are constantly evolving, changes can occur without notice at any time by manufacturers. The seller cannot be held responsible for errors or Omissions that could result. Photos and features can change without notice as products evolve. The seller strives to maintain Constantly has to update all the information to the limits of his knowledge and the Changes occur.

Article 14. PERSONAL GIVING

The SELLER collects personal data about its customers on the SITE, including through cookies. CLIENTS can disable cookies by following the instructions provided by their browser.

The data collected by the SELLER is used to process orders placed on the SITE, manage the CLIENT account, analyze orders and, if the CLIENT has chosen this option, send commercial prospecting letters, newsletters, promotional offers and/or information on special sales, unless the CLIENT no longer wishes to receive such communications from the SELLER.

The CLIENT's data is kept confidential by the SELLER in accordance with its declaration to the CNIL, for the purposes of the contract, its execution and in accordance with the law.

CLIENTS can opt out at any time by accessing their account or by clicking on the hyperlink provided for this purpose at the bottom that each offer received by email.

The data may be shared, in whole or in part, with the SELLER service providers involved in the ordering process. For commercial purposes, the SELLER may transfer to its trading partners the names and contact details of its CLIENTS, provided that they have given their prior consent when registering on the SITE.

The SELLER will specifically ask CLIENTS if they want their personal data to be disclosed. CLIENTS will be able to change their mind at any time on the SITE or by contacting the SELLER.

THE SELLER can also ask its CLIENTS if they wish to receive commercial solicitations from its partners.

In accordance with Law 78-17 of 6 January 1978 relating to computerization of files and freedoms, the CLIENT enjoys the right of access, rectification, opposition (for legitimate reasons) and the deletion of its personal data. He can exercise this right by sending an e-mail to the address: atmbmarine@atmbmarine.com either by sending a letter to 8 bis rue de la Source, 92000 NANTERRE, France.

It is specified that the CLIENT must be able to justify his identity, or by scanning an ID, or by sending the SELLER a photocopy of his ID.

Article 15. CLAIMS

The SELLER provides the CLIENT with a "Customer Telephone Service" at the following number: 33 1 41 18 75 18 (not surcharged number). Any written complaint from the CLIENT must be forwarded to the following address: 8 bis rue de la Source, 92000 NANTERRE, France

Article 16. INTELLECTUAL PROPERTY

All visual and audio elements of SITE, including the underlying technology used, are protected by copyright, trademark and/or patent law. These elements are the exclusive property of the SELLER. Anyone who publishes a website and wishes to create a direct hyperlink to site must request the permission of the SELLER in writing. This authorization from the SELLER will not be granted definitively. This link should be removed at the request of the SELLER. Hyperlinks to SITE that use techniques such as framing or in-line linking are strictly prohibited.

Article 17. VALIDITE OF GENERAL CONDITIONS

Any change in the law or regulations in force, or any decision by a competent court invalidating one or more clauses of these Terms and Conditions, cannot affect the validity of these Terms and Conditions. Such an amendment or decision does not in any way authorize CLIENTS to ignore these Terms and Conditions.All conditions not expressly addressed herethwise will be governed in accordance with the use of the retail sector, for companies headquartered in France.

Article 18. CHANGES IN GENERAL CONDITIONS

These Terms and Conditions apply to all online purchases made on SITE, as long as SITE is available online. The Terms and Conditions are accurately dated and may be amended and updated by the SELLER at any time. The applicable terms and conditions are those in effect at the time of order. Changes to the Terms and Conditions will not apply to PRODUCTS already purchased.

Article 19. COMPETENCE AND APPLICABLE LAW

These General Terms and relations between the CLIENT and the SELLER are governed by French law.

In the event of a dispute, only  the Nanterre trade Court will have jurisdiction. However, prior to any recourse to the arbitral or state judge, negotiation in a spirit of loyalty and good faith will be preferred in order to reach an amicable agreement in the event of any conflict relating to this contract, including its validity. The party wishing to implement the negotiation process will have to inform the other party by recommended letter with acknowledgement indicating the elements of the dispute. If, after a period of fifteen (15) days, the parties could not reach an agreement, the dispute will be referred to the competent court designated below. Throughout the negotiation process and until its outcome, the parties prohibit themselves from taking any legal action against each other and for the conflict that is the subject of the negotiation. By exception, the parties are allowed to refer the matter to the court of the referees or to seek an order on application. A possible action before the court of the referees or the implementation of a procedure on application does not result on the part of the parties any waiver of the clause of amicable arrangement, unless expressly opposed.

Article 20. RECEIPT OF GOODS

Case for a package damaged or reconditioned by the transport service

The CLIENT is required to check, in the presence of the delivery driver, the condition of the packaging of the goods and its contents on delivery. If in doubt, he is obliged to refuse the package.. No claim or recourse will be possible if the customer takes possession of the package Which turns out to bespoiled.

Case for an incomplete order

The CLIENT is required to check the entirety and condition of the goods of its order upon receipt of the order to notify theseller if it is incomplete.

In all cases, the CLIENT must report these incidents to ATMB Marine  within 48 hours of receiving the order by mail with AR or by email via atmbmarine@atmbmarine.com.

 

APPENDIX 1

POLICY OF RETRACTATION

Principle of retraction

Client has as a matter of principle the right to return the PRODUIT to the VENDEUR or to a person designated by the latter, without excessive delay, and at the latest within fourteen (14) days following the disclosure of his decisionto recant, unless the SELLER proposes to recover the PRODUCT himself.

Withdrawal period

The withdrawal period expires fourteen (14) calendar days after the day the CLIENT, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the PRODUCT. If the CLIENT order covers several PRODUCTS and if these PRODUITS are delivered separately, the retraction period expires fourteen (14) days after the day the CLIENT, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the last PRODUCT.

Notification of the right of withdrawal

To exercise its right of withdrawal, the CLIENT must notify its decision to withdraw from this contract using the retraction form (download below) and send it with the article to return to: 8  bis rue de la Source, 92000 NANTERRE, France.

Click here to open the PDF retraction form.

In order for the withdrawal period to be met, the CLIENT must submit its communication regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of retraction

In the event of a withdrawal on the part of the CLIENT, the SELLER undertakes to reimburse thesums paid, without  the costs of delivery without excessive delay and, in anyes event, no later than fourteen (14) days from the day the SELLER is informed of the CLIENT's willingness to retract. The VENDEUR will make the refund using the same means of payment that the CLIENT used for the original transaction, unless the CLIENT expressly agrees in a different way, in any event, this refund will not result in a fee for the customer. The SELLER may defer the refund until the property is received or until the CLIENT has provided proof of the property's shipment, the date chosen being that of the first of these facts.

Terms of return

The CLIENT shall, without excessive delay and, in any event, at the latest fourteen (14) days after disclosure of its decision to withdraw from this contract, return the property, to: 8 bis rue de la Source, 92000 NANTERRE, France.

This deadline is deemed to be respected if the CLIENT returns the property before the 14-day deadline expires.

Return fees

The CLIENT will have to pay the freight costs of returning the property, these fees are not reimbursed by the SELLER.

Status of the returned property

The PRODUCT must be returned according to the provisions of the SELLER and include, among other things, all the accessories delivered and the original packaging.

Client's liability is only incurred with respect to the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this PRODUIT. In other words, the CLIENT has the opportunity to test the PRODUIT but its responsibility may be incurred if it performs manipulations other than those necessary.

Packaging

PRODUITS are packaged in accordance with current transport standards, to ensure maximum protection for PRODUITS during THE LIVRAISON. CLIENTS must meet the same standards when returning PRODUITS. As such, the CLIENT is invited to return the PRODUCT which does not suit it in its original packaging and in good condition, suitable for its re-registrationation

Exclusions from the right of withdrawal

The right of withdrawal is excluded in the following assumptions:

  • Supply of goods made according to client specifications or clearly customized,specific order (example: engine, propulsion system), supply of non-stock parts specifically ordered for The client,
  • Supplying custom-made goods to CLIENT specifications or clearly customized (example: custom-made propeller).

 

APPENDIX 2

DELIVERY POLICY

Product delivery area

PRODUCTS are shipped to (to) the delivery address that the CLIENT will have indicated during the ordering process.

Shipping time

The deadlines for preparing an order and then drawing up the invoice, before shipping PRODUCTS in stock are mentioned on the SITE. These deadlines are defined as weekends or holidays.

E-mail message will be automatically sent to the CLIENT at the time of the shipment of the PRODUCTS, provided that the email address in the registration form is correct.

Delivery delays and costs

During the ordering process, THE SELLER tells the CLIENT the possible shipping times and formulas for the PRODUCT purchased. Shipping costs are calculated based on the mode of delivery. The amount of these costs will be due by the CLIENT in addition to the price of the PRODUCTS purchased. Details of delivery times and charges are detailed on the SITE via the DELIVERY page.

Delivery offered (port franco)

The products specified by a "PORT OFFERT" pictogram only concern shipments to Metropolitan France (excluding Corsica).

For deliveries in Europe or internationally, the Port Franco (delivery offered) does not apply. The DELIVERY COSTS are calculated according to weight according to the price schedule in effect when the order is placed (see delivery page). These prices may change without notice depending on the carrier.

DELIVERY terms

Depending on the weight and volume of PRODUCTS, the delivery will be made by  TRANSPORT  GLS, La Poste Colissimo  followed or Chronopost or by carrier  Messaging with follow-up.

For deliveries by the Post Office in Colissimo followed, the parcel will be given to the CLIENT against signature and on presentation of an IDENTITY CARD. In case of absence, a notice will be left to the CLIENT, in order to allow him to pick up his parcel in his post office. You have 10 working days since your parcel arrives at the merchant and in the post office to pick it up. After this time, it will be returned to the sender. In any case you are informed, by email 24 hours before the delivery of your package.

For deliveries by transport Courier the parcel will be given to the CLIENT against signature and on presentation of an identity card.

DELIVERY problems

The CLIENT is informed of the delivery time generally observed set at the time it chooses the carrier, at the end of the online ordering procedure, before confirming the order. It is specified that deliveries will be made within thirty (30) days maximum. Failing that, the CLIENT must ask the seller to deliver within a reasonable time and if not delivered within that time, it will be able to terminate the contract. The seller will refund, without excessive delay from the receipt of the termination letter, to the CLIENT the total amount paid for the PRODUCTS, taxes and delivery costs included, using the same method of payment used by the CLIENT to purchase the PRODUCTS. The SELLER is responsible until the product is delivered to the CLIENT.

Re-shipment of your unclaimed order

If the CLIENT did not pick up its order within 10 days of delivery, it is returned to  ATMB Marine. The CLIENT is informed by email by  ATMB  Marine as well as the terms and conditions regarding its re-shipment: a fee is charged for the second shipment. This fee is the amount paid for sending the original order unless the customer decides to choose another shipping method.